Repliq

Privacy Policy

Last Updated: 19/03/2025

1. Introduction

Welcome to Repliq ("we," "us," "our"). We are committed to protecting and respecting your privacy in compliance with the General Data Protection Regulation (GDPR) and French data protection laws. This Privacy Policy explains how we handle personal data collected through our add-on ("the Add-On" or "Service").

2. Who We Are

  • Company Name: Fineaste
  • Address: 7 allées de Chartres 33000 Bordeaux FRANCE
  • Email: valentin@fineaste.com

We act as the Data Controller when processing personal data you provide or that we collect through your use of the Add-On.

3. Scope of This Privacy Policy

This policy applies to all personal data processed by Repliq when you use our Add-On or otherwise interact with our services. By installing or using the Add-On, you acknowledge that you have read and understood this Privacy Policy.

4. Data We Collect

  1. Email Content and Metadata

    • When you use our Add-On's email-related features, we may process elements of your emails (such as subject lines, email body, sender/recipient information) as needed to provide automated responses or other functionalities of the Service.

  2. User Account Information

    • If you create an account for the Add-On, we may collect your name, email address, and other contact details.

  3. Usage Data

    • We may collect data on how you interact with our Add-On (e.g., feature usage, timestamps, logs). This helps us improve and optimize our Service.

  4. Device and Technical Information

    • We may receive information such as IP address, browser type, operating system, and platform.

Note: We only collect personal data strictly necessary for the Add-On to function, or to provide the features and services you have requested.

5. How We Use Your Data

We process your personal data for the following purposes:

  • Service Delivery: To enable the Add-On's core functionalities, such as generating email responses, managing tasks, and personalizing your experience.
  • Improvement and Development: To analyze usage data and technical logs in order to enhance our Add-On's performance and develop new features.
  • Customer Support: To respond to any inquiries you submit and provide user support.
  • Legal Compliance: To comply with any applicable legal obligations (e.g., recordkeeping, responding to lawful requests by public authorities).

6. Legal Basis for Processing

Under the GDPR, we rely on one or more of the following bases to process your personal data:

  • Consent: Where you have provided explicit consent for specific processing activities.
  • Contractual Necessity: Where processing is necessary to perform the contract we have with you (i.e., the Terms of Service for the Add-On).
  • Legitimate Interests: Where processing is necessary for our legitimate interests, such as improving or securing our Service, except where your interests or fundamental rights override those interests.
  • Legal Obligation: Where we need to comply with a legal or regulatory requirement.

7. Data Sharing and Transfers

We do not sell or rent your personal data. We may share your personal data with:

  • Service Providers: We engage trusted third-party providers (e.g., hosting services, cloud providers, analytics) to help operate and improve our Service. These providers are contractually bound to protect your personal data and only process it according to our instructions.
  • Legal or Regulatory Authorities: We may disclose your data if required by law or if necessary to protect our rights or comply with legal processes.

International Transfers: If your personal data is transferred outside the European Economic Area (EEA), we ensure it is protected under appropriate safeguards, such as standard contractual clauses or other legally accepted measures.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. The specific retention period depends on the nature of the data and the purposes of processing. For example:

  • Email Content Data: Retained only for the duration required to provide the service functionality (e.g., generating a response or to-do list).
  • Account Information: Stored as long as you maintain an active account.
  • Legal Obligations: Certain data may be retained longer if required by law.

9. Your Rights

As a data subject under GDPR and French data protection law, you have the right to:

  1. Access: Request a copy of the personal data we hold about you.
  2. Rectification: Ask us to correct any inaccurate or incomplete personal data.
  3. Erasure ("Right to be Forgotten"): Request the deletion of your personal data when it is no longer needed or if processing it is unlawful.
  4. Restriction of Processing: Under certain circumstances, request that we limit how we process your personal data.
  5. Data Portability: Receive your personal data in a structured, commonly used, machine-readable format, and have it transferred to another data controller.
  6. Objection: Object to the processing of your personal data if done on the basis of our legitimate interests.
  7. Withdrawal of Consent: If we rely on consent to process your data, you can withdraw your consent at any time.

To exercise any of these rights, please contact us at: Email: valentin@fineaste.com

You also have the right to file a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL) or another competent data protection authority if you believe your rights have been violated.

10. Data Security

We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. While we strive to secure your data, no method of transmission over the internet is entirely foolproof. You are responsible for maintaining the security of any login credentials used to access our Service.

11. Cookies and Similar Technologies

The Add-On may use cookies or similar tracking technologies to enhance your user experience or collect usage data. Where applicable, we will provide you with clear information about such technologies and obtain your consent when required by law.

12. Children's Privacy

Our Add-On and services are not directed at individuals under the age of 16, and we do not knowingly collect personal data from children. If you believe we might have any information from or about a child under the age of 16, please contact us.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the "Last Updated" date at the top. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at:

  • Fineaste
  • 7 allées de Chartres 33000 Bordeaux FRANCE
  • Email: valentin@fineaste.com

Thank you for trusting Repliq. We are committed to ensuring the protection and confidentiality of your personal data.